Dr. Zermina Tasleem and Dr. Sohail Ayaz Muhammad (2025) “Technological Advancements in Public Services: A Systematic Review”, Policy Journal of Social Science Review, 3(12), pp. 390–405. Available at: https://www.policyjssr.com/index.php/PJSSR/article/view/664 (Accessed: 10 February 2026).