THE IMPACT OF ARTIFICIAL INTELLIGENCE ON HR DECISION - MAKING: OPPORTUNITIES, CHALLENGES AND ETHICAL CONSIDERATION

Authors

  • Muhammad Rizwan Saqab
  • Dr. Syed Shahid Hussain
  • Muhammad Ala-Ud-Din
  • Muhammad Naveed

Abstract

Artificial Intelligence (AI) is transforming Human Resource (HR) decision-making by automating routine tasks, enhancing predictive analytics, and enabling strategic workforce planning. This study investigates the impact of AI on HR functions, exploring the opportunities it presents, the challenges faced during implementation, and the ethical considerations associated with its use. A mixed-method approach was employed, surveying 200 HR professionals, line managers, and employees, supplemented with qualitative insights. Findings indicate that AI significantly improves efficiency, accuracy, and talent identification; however, challenges such as algorithmic bias, lack of transparency, and resistance from employees persist. Ethical concerns regarding fairness, accountability, and data privacy were identified as critical barriers to responsible AI adoption. The study underscores the importance of governance frameworks, human oversight, and employee engagement to maximize AI’s benefits while minimizing risks. Implications for policy and organizational practice are discussed.

Keywords: Artificial Intelligence, Human Resource Management, Decision-Making, Ethical Considerations, AI Adoption, HR Technology

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Published

2025-12-05

How to Cite

Muhammad Rizwan Saqab, Dr. Syed Shahid Hussain, Muhammad Ala-Ud-Din, & Muhammad Naveed. (2025). THE IMPACT OF ARTIFICIAL INTELLIGENCE ON HR DECISION - MAKING: OPPORTUNITIES, CHALLENGES AND ETHICAL CONSIDERATION. Policy Journal of Social Science Review, 3(12), 39–53. Retrieved from https://www.policyjssr.com/index.php/PJSSR/article/view/617

Issue

Vol. 3 No. 12 (2025): Policy Journal of Social Science Review

Section

Articles